We're here to help — usually within 24 hours.
Have a question, found a bug, or need help with your account? Send us an email and we'll get back to you as soon as we can — usually within 24 hours.
✉ hello@stubborngood.coKeepsay subscriptions are managed through the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and select Keepsay.
You can request account deletion by emailing us at hello@stubborngood.co. We'll permanently delete your account and all associated data within 30 days.
In the app, go to Profile → Export your data. You can export all your memories at any time, regardless of your subscription status.
Your memories are always yours. If your subscription ends, you move to read-only mode — you can view and export everything, but won't be able to create new memories until you resubscribe.
In the app, go to Profile → Enter a gift code, and enter your 6-character code. If you have trouble, email us and we'll help.